How do I know if my computer has USB 1.1 or USB 2.0 support?

Most computers ship with built-in USB 1.1 ports that support USB 1.1 device speeds only. USB 2.0 support is usually added to a computer via a USB 2.0 add-in card, though some newer computers may have USB 2.0 ports built-in.

Please use the following steps to determine if your computer has USB 1.1 or USB 2.0 ports.

    Note: Apple® does not provide native support for USB 2.0, therefore, USB 2.0 speeds are not supported when using USB 2.0 devices on Macintosh® operating systems at this time.

Select your operating system

    Windows 98/Me | Windows 2000/XP

Windows® 98/Me

  1. Right-click the My Computer icon and select Properties.

  2. Click the Device Manager tab.

  3. Click the plus (+) sign next to Universal Serial Bus Controllers.

    Note: If Universal Serial Bus Controllers is not listed, there is a problem with the USB controller or the USB controller is not enabled in the computer's BIOS. Please contact the computer or card manufacturer for updated drivers and/or for information on how to fix or enable the USB controller.

Windows® 2000/XP

  1. Right-click the My Computer icon and select Manage.

    Note: Windows XP users may need to click Start to access the My Computer icon.

  2. Click the Device Manager icon.

  3. Click the plus (+) sign next to Universal Serial Bus Controllers.

    Note: If Universal Serial Bus Controllers is not listed, there is a problem with the USB controller or the USB controller is not enabled in the computer's BIOS. Please contact the computer or card manufacturer for updated drivers and/or for information on how to fix or enable the USB controller.